Privacy Policy – Klickcom.com

At Klickcom.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: Name, address, email address, phone number, and payment details when placing an order.
Account Information: Login details when you create a Klickcom.com account.
Order Information: Purchase history, shipping details, and billing preferences.
Technical Information: IP address, browser type, operating system, and browsing activity on our website.
Cookies & Tracking Data: Information about how you use our site to improve user experience.

How We Use Your Information

We use the collected information to:

Process and deliver your orders.
Provide secure payment and billing services.
Communicate with you regarding your orders, promotions, and updates.
Improve our website, products, and customer service.
Prevent fraudulent transactions and ensure safe shopping.
Comply with legal obligations in Sri Lanka.

Cookies

Klickcom.com uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences and shopping cart items.
Understand how you use our site to improve performance.
Provide personalized offers and recommendations.

You can disable cookies in your browser settings, but some features of our website may not work properly without them.

Payment Security

We prioritize your financial security. All online payments made on Klickcom.com are processed through secure and encrypted payment gateways. We do not store sensitive payment details such as credit/debit card numbers on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

Delivery Partners – to fulfill and deliver your orders.
Payment Gateways – to process transactions securely.
Legal Authorities – if required by law or to protect against fraud.

Data Protection

We implement strong security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no online system is 100% secure, and we cannot guarantee absolute protection.

Your Rights

As a customer of Klickcom.com, you have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your account and personal data (subject to legal obligations).
Opt out of marketing communications at any time.

Third-Party Links

Our website may contain links to third-party sites. Klickcom.com is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will always be posted on this page with the last updated date.