Terms & Conditions – Klickcom.com

Welcome to Klickcom.com. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree, you should not use our website.

1. General Information

Klickcom.com is an online store based in Mawathura, Gampola, Sri Lanka, specializing in smartphones, electronics, gadgets, and accessories. These Terms & Conditions govern your access to and use of our website, services, and products.

REG NO : CPC/DS/UP/3175

2. Eligibility

By using our services, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.

3. Products & Availability

All products listed on Klickcom.com are subject to availability.
We strive to ensure that product descriptions, images, and prices are accurate, but errors may occur. In such cases, we reserve the right to correct errors or cancel orders.
Prices are subject to change without prior notice.

4. Orders & Payments

By placing an order, you agree to provide accurate and complete information.
All payments must be made through the secure payment options available on our website.
Klickcom.com does not store your sensitive payment details.
We reserve the right to cancel any order if fraudulent or suspicious activity is detected.

5. Delivery & Shipping

We provide island-wide delivery across Sri Lanka.
Delivery times may vary depending on product availability and your location.
Shipping costs (if applicable) will be displayed before checkout.
We are not responsible for delays caused by courier services, natural disasters, or unforeseen events.

6. Returns, Refunds & Exchanges

Returns or exchanges are only accepted if the product is defective, damaged on delivery, or not as described.
You must notify us within 7 days of delivery to request a return or exchange.
Products must be returned in their original condition, with packaging and invoice.
Refunds will be processed through the original payment method within 7–14 working days after approval.
Certain products (e.g., personal care items, software, digital goods) may not be eligible for return.

7. Warranty

Some products may include a manufacturer or seller warranty.
Warranty details will be provided on the product page or invoice.
The warranty does not cover damage due to misuse, accidents, unauthorized repairs, or negligence.

8. User Responsibilities

By using Klickcom.com, you agree to:

Provide accurate personal details when creating an account or placing an order.
Not misuse the website for fraudulent activities or unlawful purposes.
Keep your account details secure and confidential.

9. Intellectual Property

All content on Klickcom.com, including text, images, logos, and design, is the property of Klickcom.com and protected by intellectual property laws. You may not copy, reproduce, or distribute content without written permission.

10. Limitation of Liability

Klickcom.com is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee that our website will always be error-free or uninterrupted.

11. Third-Party Links

Our website may contain links to external websites. Klickcom.com is not responsible for the content, accuracy, or policies of these third-party sites.

12. Changes to Terms & Conditions

Klickcom.com reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page.